Error C0051201 occurs when you try to use your Xbox 360 Kinect sensor

When using your Kinect sensor, the light turns red and you see the following error message:

C0051201

This may mean that your Kinect sensor is blocked by something that’s preventing it from moving.

Solutions

  1. Turn off your Xbox 360 console.
  2. If there’s a piece of packing foam between the base of the sensor and the sensor head, remove the foam.

    Note Do not manually tilt the sensor.

  3. Make sure nothing is keeping the sensor from automatically tilting up or down.
  4. Make sure the sensor is on a flat, level surface. Learn more about sensor placement.
  5. Turn on your console to see if the problem still occurs.

If the Kinect sensor light is still red, make sure your console’s software is up to date. To do this, see How to get a new Xbox 360 update.

If you’re still experiencing the problem, contact Xbox Support.

此解决方案是否解决了您的问题?

感谢您提供了反馈

感谢您提供了反馈!

十分抱歉,本文未能解决您的问题。我们会继续努力,也希望您不要放弃。请尝试一下下面这个社区选项。
从社区获取帮助
Ambassador chat image
大使聊天
与需要帮助的 Xbox 用户一对一聊天。

提供对本主题的反馈

255 字符剩余。
为了保护您的隐私,请不要在您的反馈中包含联系信息。
从社区获取帮助
Ambassador chat image
大使聊天
与需要帮助的 Xbox 用户一对一聊天。

联系我们

是否要联系支持部门,以解决您所遇到的“Error C0051201 occurs when you try to use your Xbox 360 Kinect sensor”问题或其他问题?