Error E79 is displayed on your Xbox 360 console

Problem

The following error message is displayed when you use your Xbox 360:

System Error: Contact Xbox Customer Support

Error code E79

This means there could be a problem with your console.

Solutions

Try the following steps:

  • Original Xbox 360 console

    Use our Flashing Lights Solution. Choose one flashing light as the problem and follow the steps in the solution.

  • Xbox 360 S console
  1. Disconnect and reconnect all accessories. For more information, see Check the connections for your Xbox 360 accessories.
  2. Remove the hard drive. See Add or remove an Xbox 360 Hard Drive.
  3. Remove any USB flash drives.

If these solutions don't fix the problem, you'll need to request a repair. Learn how to request a repair.

Repair or warranty questions? See Xbox 360 repair: Frequently asked questions.

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