You see the following error code and message when you’re trying to download an update to your Xbox 360 console:
Status code: xxxx-xxxx-xx8x-xxxx-8007-0461
Cannot process update.
Note The “x” digits vary.
This may mean that that the update failed to download.
To resolve this problem, try the following solutions:
Solution 1: Download the update again
Solution 2: Check your Xbox Live connection
If you're having problems connecting or staying connected to Xbox Live, see Troubleshoot your Xbox Live connection .
If you still experience the problem, try the next solution.
Solution 3: Make sure you have enough storage space
The latest console software update requires at least 190 megabytes (MB) of storage space (or 256 MB if you live in Japan). If you don’t have enough free space, you need to move or delete some items. See Copy, move, or delete Xbox saved games, profiles, and avatar items.
If you still experience the problem, try the next solution.
Solution 4: Clear the system cache
Removing the temporary files on your console might solve the problem. Follow the instructions at How to clear your Xbox 360 system cache, and then try downloading the update again.
If you still experience the problem, try the next solution.
Solution 5: Reinsert the storage device
After you replace the storage device, try downloading the update again.
If you still experience the problem, try the next solution.
Solution 6: Copy the update to a USB flash drive, CD, or DVD
If none of the preceding solutions fixed the problem, copy the console update from your computer to a USB flash drive, CD, or DVD, and then install the update on your console. Here’s how:
Copy to a USB flash drive
Note The USB flash drive must use the FAT32 file system.
Burn to CD or DVD
You can also download the update to your computer, burn the update to a CD or DVD, and then install the update on your console. Here's how:
If you get an error code such as C000-0001 after you copy the update to a flash drive, CD, or DVD and then install the update on your console, contact Xbox Support.
If you keep experiencing the problem, contact Xbox Support.
是否要联系支持部门,以解决您所遇到的“Error xxxx-xxxx-xx8x-xxxx-8007-0461 occurs when you try to update your Xbox 360 console”问题或其他问题?