Error code 80162713 occurs when you try to download Fable 3 to your Xbox 360 console

Problem

You see the following error message and code when you try to download the free version of Fable 3, offered as the bonus game that kicks off the Games with Gold program, to your Xbox 360 console:

Sorry, there’s a problem with the Xbox service. Try again later.

For help with this problem, go to www.xbox.com/errorhelp. Status code 80162713

This means that you need to change payment options to Microsoft Points to complete the download.

Solution

Change your payment option from a credit card to Microsoft Points. Do this while confirming the purchase of the game, NOT in the My Account section. Here’s how:

  1. Search for Fable 3.
  2. Select the game, and then select Download.
  3. Select Confirm Purchase.
  4. Select the X button to change payment methods. Select Microsoft Points. Your download will begin.
  5. Note You do not have to have points in your account to complete the download.

此解决方案是否解决了您的问题?

感谢您提供了反馈

感谢您提供了反馈!

十分抱歉,本文未能解决您的问题。我们会继续努力,也希望您不要放弃。请尝试一下下面这个社区选项。
从社区获取帮助
Ambassador chat image
大使聊天
与需要帮助的 Xbox 用户一对一聊天。

提供对本主题的反馈

255 字符剩余。
为了保护您的隐私,请不要在您的反馈中包含联系信息。
从社区获取帮助
Ambassador chat image
大使聊天
与需要帮助的 Xbox 用户一对一聊天。

联系我们

是否要联系支持部门,以解决您所遇到的“Error code 80162713 occurs when you try to download Fable 3 to your Xbox 360 console”问题或其他问题?