You see error E65 on your Xbox 360 console

An error message like the following is displayed on your Xbox 360:

System Error: Contact Xbox Customer Support

Error code E65

This means there may be a problem with the console hardware.

Try the following steps:

• Xbox 360 S console

1. Disconnect and reconnect all accessories. Need help? See Check the connections for your Xbox 360 accessories.
2. Remove the hard drive. See Add or remove an Xbox 360 Hard Drive.
3. Remove any USB flash drives.

• Original Xbox 360 console

Use our Flashing Lights Solution. Choose one flashing light as the problem and follow the steps in the solution.

If these steps don't resolve the problem, you'll need to request a repair. Learn how to request a repair.

Repair or warranty questions? See Xbox 360 repair: Frequently asked questions.